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Connecting to Duet for Android wirelessly

— PC —

1. Make sure both your device and your computer are on the same Wi-Fi network

2. Open your system tray > Click on the Duet icon > Select "Advanced Settings" or "Device Detected":

3. Select your Android device to start the wireless connection:

The wireless connection should now be enabled. You'll be asked whether you want to autoconnect to this device in the future (connect as soon as the device is seen).


— Mac —

1. Make sure both your device and your computer are on the same Wi-Fi network

2. Click on the Duet icon and select "Click to connect wirelessly" to start the wireless connection:


The wireless connection should now be enabled! Note, however, the reliability of the connection will depend entirely on the stability of the Wi-Fi source itself. The saturation of the bandwidth can lead to lag, visual glitches or the complete inefficiency of the connection, which will prevent you from connecting.


Having trouble connecting?

1. Do you have firewall software enabled in your computer? If so, please add Duet as an allowed exception or completely disable it and try again.

2. Are both your computer and mobile device connected to the same Wi-Fi network? If not, make sure to connect both to the same Wi-Fi source.

3. Do you have a VPN enabled in your computer? If so, disable it and try again.

4. Are you connected to a public Wi-Fi source? Public Wi-Fi sources will generally not be fast enough to support a second display, and if they are, the connection will not be reliable. This also applies for restricted Wi-Fi sources, such as the ones used in offices/corporations – these networks usually have security settings that block out the protocols Duet uses to connect. A possible workaround is try turning on the laptop's hotspot and connecting the mobile device to the hotspot.


If you're still having trouble, please e-mail us to android@duetdisplay.com immediately – one of our specialists will be happy to help out.

Still no luck? We are here to help!

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