This option will allow users to run Duet as a system service (also called ‘Enable Secure Remote Login’). It enables remote connections to the desktop even when the PC or Mac is locked and without a user account signed in, allowing secure login from a secondary device. Additionally, the feature offers options for auto-locking the system upon Remote desktop disconnects. For macOS, it supports FileVault encryption, allowing for secure connections after restarting a FileVault-protected device.

Duet as a Service (DaaS) enables the following features:

• Unlock a Windows PC from a secondary computer
• Connect to a PC or Mac that does not have a user account signed in
• Connect to a PC or Mac after the device has been rebooted or just powered on
• Able to access elevated permissions windows (e.g. Windows Task Manager, Lock Screen, etc.)
• Able to use Duet’s Privacy Mode feature
• Able to use Duet’s Lock On Disconnect feature
• Adds the ability to send Ctrl - Alt - Del shortcut from an iOS device’s Remote Desktop Toolbar

Note: using Duet as a Service / “Remote Secure Login” will automatically enable the “Open at Login” setting and you will not be able to change.

How to Use

1. Open the ‘Settings’ tab in the Duet app.
2. Enable “Enable Secure Remote Login.”
3. Follow the prompt to close and reopen Duet, or use the “Restart” button in Duet’s UI if available.
4. After restarting Duet, “Open at Login” will be checked and disabled.
5. Duet should now be running as Service/System

For macOS with FileVault enabled:

1. Check if FileVault is enabled in System Preferences > Security & Privacy > FileVault.
2. Ensure Duet is running as a service.
3. Start a RDP connection.
4. From the Duet menu bar icon, select “Restart with FileVault.”
5. Enter admin credentials when prompted.

Note: Admin access is required to run Duet as a system service on both Windows and macOS.

If you have any further questions or issues, feel free to contact our support at team@duetdisplay.com so we can help!