Please email our support team for any issues that would cause you to uninstall Duet, we're working 7 days a week to answer your questions, troubleshoot issues and collect info on bugs. If you do need to uninstall on your own, here are the steps to do so.
Click on the circular Duet icon in your menu bar at the top of your screen, then click the settings gear icon and select 'Uninstall Duet'. This will ask you to restart your Mac to finish the uninstall process.
Go to Control Panel > Add or Remove Applications and select Duet Display.
This will ask you to restart your PC to uninstall. After you reboot, open Control Panel > Add or Remove Applications and confirm that Duet Display as well as Kairos Display are removed from the list.
On some occasions you must uninstall a remaining component of Duet because Windows separated them during the uninstall process. If so, just select the component, uninstall and restart your PC once more.
If these steps do not work for you, please email us at firstname.lastname@example.org – we'd be happy to help!